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~Olga Asaboosiman
May 8, 2013, 4:44 PM
5 Posts

Notes not loading inbox or calendar

  • Category: Mail
  • Platform: Linux
  • Release: 9.0
  • Role: End User
  • Tags:
  • Replies: 2

Hi, all!

My Notes 9 has started not loading my inbox, calendar, but Sametime is working fine.

 

There is also an empty warning empty window shown when loading Notes.

Could you please help on this?

 

Thanks and regards,

Edmilton (Ed) Silva

~Elizabeth Prefooberggon
May 9, 2013, 5:27 PM
19 Posts
Need more information
1) Do you see the blank inbox even if you close all the tabs and then open the mail tab?
2) I see that the mail file design has not got upgraded properly.  You could try refreshing the mail file design with mail9.ntf.
3) Did this start showing up after you attempted to upgrade your mail file design to the mail9.ntf?
4) What was the mail template  version prior to upgrading to mail9.ntf?
5) We need to look at the <Notes Data Dir>\workspace\.metadata\.plugins  folder. Would it be possible for you to zip this folder and send it across?
~Wei Lopniskioden
May 13, 2013, 1:11 PM
3 Posts
Workaround

Hello Ed,

I had the same problem as you that my inbox and calendar did not show up. Instead an error box with no text in it popped up.

A work around for me was the following: I unchecked the following option  File -> Preferences -> Windows and Themes -> "On restart, reopen any tabs that were open when I closed the client"

Now when I start IBM Notes, the only tab that is opened up is my inbox, as I set this to be my home page. I can then start the calendar and other views manually.

Hope this helps!

Regards,

Sascha

My configuration: IBM Notes 9 on Ubuntu 12.04 LTS


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal